Privacy Policy

A legal disclaimer

Effective Date: 01/01/2025

At Ziggy's by Alley, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us in any other way. Please read this policy carefully.

1. Information We Collect

We collect various types of information to provide you with the best possible experience while shopping at Ziggy's by Alley:

a. Personal Information

When you make a purchase, create an account, or interact with us, we may collect the following personal information:

Name
Email address
Shipping address
Billing address
Phone number
Payment information (credit/debit card details, PayPal, etc.)

b. Non-Personal Information

We may also collect non-personal data, including:

Browser type and version
IP address
Device information (such as mobile or desktop)
Pages visited on our website
Date and time of your visit
Referring website (how you found us)

c. Cookies

We use cookies to improve your browsing experience. A cookie is a small file stored on your device that allows us to remember your preferences, items in your shopping cart, and provide personalized content. You can adjust your browser settings to disable cookies, but this may affect your ability to shop on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and complete your orders: We use your personal and payment details to process your orders, ship your products, and confirm transactions.
Customer service: To respond to inquiries, provide support, or send updates related to your order.
Improve our website and products: To analyze how customers use our website, identify trends, and make improvements to our services.
Marketing: With your consent, we may send you marketing communications, including promotional offers, updates, or news about new products.
Fraud prevention: To detect and prevent fraud and other illegal activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Third-Party Service Providers: We may share your information with trusted service providers who assist us in running our business (e.g., payment processors, shipping companies). These providers are only allowed to use your data to perform services for Ziggy's by Alley and are required to maintain its confidentiality.
Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring party.

4. Data Security

We take the security of your personal information seriously. We implement a variety of physical, electronic, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

While we use industry-standard encryption to protect sensitive data during transmission, please note that no method of internet transmission is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You may update or correct your information if it is inaccurate.
Deletion: You may request that we delete your personal data, subject to any legal or contractual obligations.
Opt-Out: You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at Ziggysbyalley@yahoo.com.

6. Children's Privacy

Ziggy's by Alley does not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

8. International Users

If you are located outside of the United States and choose to provide us with personal information, please note that your data may be transferred to, processed, and stored in the United States or other countries with different privacy laws. By using our services, you consent to this transfer.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ziggy's by Alley
Email: Ziggysbyalley@yahoo.com
Website: Www.ziggysbyalley

Thank you for trusting Ziggy's by Alley with your personal information. We appreciate your business and are committed to ensuring your privacy and security.